BitStarz

Card payouts run over Visa Original Credit Transfer and Mastercard Payment Transfer. Corporate cards are excluded and the card must be issued in a supported country

Claims against the operator cannot be assigned, pledged or transferred without the operator's consent, drafted as a non-transferability clause under article 83(2) of book 3 of the Civil Code of Curaçao

A dissatisfied player may escalate to the gambling authority or to a designated gambling dispute-resolution service. Neither the authority nor the service is named

A deposit must be played through at least once (1x) before it can be withdrawn. The operator frames this as an anti-money-laundering measure

All disputes are settled exclusively by arbitration in Curaçao under Curaçao Civil Procedure Rules

An account becomes dormant after six consecutive months without a login or logout, after which a monthly administrative fee of at least EUR 5 may be charged while the balance stays positive. Charging stops if the account is reactivated or the balance reaches zero

Players cannot obtain the private keys for the bitcoin held in their balance — the balance is a ledger entry with the operator, not a self-custodied wallet

Verification may require passport or national ID, utility bills and copies of the debit or credit cards used to deposit. The operator states this applies equally to fiat and cryptocurrency players

A phone call to the number on the account can be made a mandatory part of KYC at the operator's discretion, and withdrawals are held until the account is fully verified

Not fixed in the terms — the minimum is shown per currency on the deposit page. Deposits below it are neither credited nor returned

One account per player and also one account per household, IP address and computer. Duplicate accounts may be closed, bets voided, and deposits, winnings and bonuses forfeited and reclaimed — including funds already withdrawn

Primary segment: casino_first. rule 1 — the menu leads with "casino" and the title agrees ("casino").

If a player from a restricted country manages to deposit, the operator does not guarantee a refund, and states only that it will apply reasonable measures to remit the funds

The terms name 65 restricted jurisdictions plus nine French overseas territories listed inside the France entry — 74 comma-separated entries in total. The list includes Curaçao itself, the jurisdiction that issues the licence, as well as the United States, the United Kingdom and its overseas territories, the Netherlands, Belgium, Spain, Portugal, Poland, the Czech Republic, Hungary, Romania, Bulgaria, the Baltic states, Ukraine, Russia and Brazil. The restriction covers both fiat and cryptocurrency play

Neither the operator nor its payment processor charges a withdrawal fee. Bank-side fees are excluded from that statement

The operator reserves the right to pay substantial wins in monthly instalments. No threshold amount and no instalment size are stated

Players who deposit in USD can only withdraw through e-wallets (EcoPayz, Interac, Instadebit, IDebit, MiFinity, MuchBetter), and must first make a minimum deposit through that wallet and pass verification to activate it

The operator states it aims to pay withdrawals within 1 hour, and elsewhere in the same document refers to a 10-minute average. Large wins are verified with the game provider first, which the operator says takes longer

Crypto sent to the wrong network address is only recovered if it exceeds USD 5,000, and recovery is charged at a flat 0.1 BTC with no guarantee of success. Recovery must be requested within 7 days