Sportsbet.io

The operator states it offers players alternative dispute resolution at its own expense at any time, and that an ADR decision is final and binding

The operator states that the first Curaçao ADR providers were certified by the CGA in January 2026 and that it is still in the process of acquiring certified ADR services, with the procedure to be updated once a provider is appointed. As published, no provider has been designated

Grounds for action include evidence of participation in a betting syndicate placing bets to evade the rules, and the use of any device, robot, spider, software or routine that interferes with the normal functioning of the service

If the operator suspects the account is being used as a crypto mixer it may impose a wagering requirement of at least 5x the deposit amount before withdrawal

An unused account with a positive balance triggers a notice at 3 months; if the balance is still unused a month after that notice, the operator may remove it from the account, stated as a measure to protect the funds. The player must then contact safety@sportsbet.io to reopen the account and retrieve them

Website retains the right to void and/or refund any staked amount placed on the event at our discretion. In the case that any bets have already been resulted, the Website retains the right to resettle the Event outcome and confiscate any winnings associated. — The operator may void or refund stakes at its discretion, and where bets have already been resulted it may resettle the outcome and confiscate the associated winnings

Cash Out is available on selected events, fixtures and markets both pre-match and In-Play, on single and multiple bets. A time delay in accepting a Cash Out request is in place. If a price changes or a market suspends then the Cash Out request may not be successful. If the Cash Out request is successful, this will be displayed and the bet will be settled immediately. — Cash Out is available on selected events and markets, pre-match and in-play, on single and multiple bets. A deliberate time delay applies to the request, and the request may fail if the price moves or the market suspends. A successful Cash Out settles the bet immediately regardless of the eventual result

If you are unsatisfied with any matter relating to a bet with the Website, please notify the Website within 7 days in writing after the transaction has occurred. Notifications made after the 7 day period will be disregarded. — A complaint about a specific bet must be notified in writing within 7 days of the transaction. The terms state that notifications after 7 days are disregarded

Complaints go to complaints@sportsbet.io on the operator's form, free of charge, within six months of the incident. Receipt is acknowledged within one week; a status decision is due within four weeks, extendable once in writing by four more. Responsible-gaming complaints are targeted at five business days with a delay cap of two weeks

After 12 months of inactivity with a positive balance the operator may deduct monthly administrative costs equal to 5% of the balance

The operator's own calculation of available funds, pending funds, betting funds and winnings is final and, absent a manifest error, is not subject to amendment on enquiry, external audit or investigation

The maximum stake is dependent on the amount the Website accepts at the time of your bet. — There is no published maximum stake — it is whatever the site accepts at the moment the bet is placed

Maximum winnings are capped per sport per 24-hour period, quoted in euros with currency equivalents applied at payout. On a multiple bet spanning events with different caps, the lowest cap applies. The figures themselves are published on a separate page

Not stated in the terms — the figure lives in the Help Centre. Minimums are per single transaction and smaller deposits are not summed; a below-minimum deposit is void, neither credited nor returned

18 years. Play is also prohibited for vulnerable persons, including the self-excluded and those subject to gambling restrictions

Some payment methods are handled by mProcessing Solutions Ltd, Menandrou 4, 1066 Nicosia, Cyprus, described here as a wholly owned subsidiary of the operator

Primary segment: sportsbook_first. rule 1 — the menu leads with "sports" and the title agrees ("sports betting").

The operator states that the CGA will not resolve or decide complaints about gambling transactions

Restricted jurisdictions are defined as those restricted by the gaming licence, with the list on a separate page and updated from time to time. Japan is named explicitly

Games go through internal testing and External Compliance Testing (ECT) covering functionality, display, transaction, rules and mathematics before launch. No testing laboratory is named

Self-excluded players are kept on a dedicated Self-Exclusion Register for at least seven years after the exclusion period ends

Winnings are credited after the final result is confirmed by the official governing authority of the sport or competition. The operator may set aside winnings where an investigation follows a suspicion of criminal activity, unless its regulator determines otherwise

The operator reserves the right to deduct incurred transaction fees and other costs from the withdrawn amount

For a large withdrawal the operator may pay no more than 1,000,000 USDT or equivalent per week until the balance is settled